Charcoal Group of Restaurants make up our 'community' of stakeholders in what we consider the best industry in the world - the hospitality industry. So if you want to be a part of something small, but very big, c'mon in with an application and resume and meet some of our team to express your interest in starting a career with us.more...See more text
The food there is absolutely delicous but the service is unpredictable sometimes. My fiance and I always have a good time when we're there and the atmosphere is very modern and chic and they have a great drink menu there
Soup was excellent. Salad was good with a really...
Soup was excellent. Salad was good with a really nice sized chicken breast, but not spectacular, which is what I was expecting from a restaurant like this. Next time I go I won't wear black pants since the linens seem to shed white fibers. Service was really wonderful.
This Restaurant has a very nice decor and wonderful clean washrooms. The background music was HORRIBLE. What ever happened to nice dinner music. As a result of this classic rock or whatever, played much to loud , the patrons had to raise there voices and this made for a very loud atmosphere that should have benn guiet. I would suggest Jazz or anything other then what you have. Not nice at all. Our waiter, Ryan was gracious enopugh to get it toned done. This restaurant is 4 star and could be 5 star with out that music.
The service was the slowest out of any restaurant...
The service was the slowest out of any restaurant I have ever been to. The waiter did not pay attention to our table at all, it took forever to even order drinks, and even longer until they arrived. I ordered a salad as my main meal, which he brought out first, so I was stuck eating alone, and then watching everyone else eat their dinner. I was extremely disappointed with the whole experience. Considering the cost of a meal there, they need to be a lot nicer to their customers. They should be paying as much attention to training their servers as they do to decorating their washrooms (flat screen TVs).
This is the loudest chic style roadhouse I've ever eaten in. This is my fifth time eating at this establishment (4 lunches and 1 dinner). Due to the 'warehouse' style there is no attempt at sound deadening. If you wish to have a meal and a conversation
you'd better go somewhere else. On my last visit the service was terrible and no apologies from our waitress. From the time our meal order was taken until it arrived at our table an hour and a half had elapsed. The food was just warm, but we were all so hungry we were afraid to send it back......
