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Rhea and Rupinder were very helpful to me and my wife. They explain to us about queensize bed and frames. Instead of buying one we bought two beds and service was very fast. Thank you ladies
Ihave never ordered anything and it take this long with this bad of service. Ordered a bunk bed 5 weeks ago, they said the following week it would be in so we waited. Then we called they said next week so we waited. Then we called the lady straight up told us sir we have no idea when the bed will be in we dont know where it is we will have to call you when it gets here. How in the heck do you not where your products are?, never will I use the brick again and I have my house full of brick purchas
We purchased a kitchen set at The Brick in Edmonton, a buffet/counter table and some corresponding coffee tables we thought looked nice and appeared to be of good quality. We also were strongly encouraged to purchase the "5 Year Blanket Coverage" warranty and the "Master Surface Coverage" plan. Within the warranty period, all the "leather" (fake leather) came apart, split and cracked. The Brick considers this "normal wear and tear" -so clearly both their furniture AND warranty is GARBAGE
No respect, no system, very disappointed. We need a range, the salesman also introduce us a fridge. We bought a range and a fridge, FULLY PAID and schedule the delivery. They do not know they are out of stock until the day before delivery. They reschedule the delivery date, inform us after and never ask are we available or not. We wait it on the rescheduled delivery day, but ends up no show, no call. We call them, they said there is no delivery for us, as they did not order the item becau
My wife and I purchased a custom made couch and chez here on a payment plan. On the original date that we were supposed to receive them, there was no delivery or word about delivery from the brick. We called them, they said that our couches were back ordered and that it would be another three weeks until they were delivered. We waited the three weeks, called before they delivery date and they confirmed the date of delivery at November 2nd, 2014.
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