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Food and service was awesome as usual. We go for the Clubhouse Grill.
We waited for a table for about 20 minutes, when we were seated, we were waited on quickly for drinks and such. This was my first experience here, seen advertisement on TV and thought, we should try it. Never again. Food was cold. Brocolli was raw, My mother could not bite it with her false teeth. Potatoes had a crust on them from sitting. The onion peels and sauce were great. And the bread pudding was quite nice. I complained to our waitress when i went to go pay my $90. bill and she had to confirm my complaint with her supervisor... They offered 15% off my bill. Not even the cost of my plate.
I've been to Applebees quite a number of times, some of the waitresses are awesome, some of them don't have a clue. Manager should relax and calm down, I have sat at the round table close to the kitchen, and could hear him yelling at staff in the back, very unprofessional, and unnecessary. I enjoy the food when I go, I love the Sante Fe Chicken Salad.
I have had bad previous experience with this place but my fiance wanted to take her family here on our wedding weekend for lunch. It took 20 minutes for our app. and a total of 40 minutes for our entree. This place was only half full so we felt the food should have come sooner. Then when we got our food it was stone cold, we were hungry so we ate it. Not once did our server ask us how things were, we saw the manager walk by our table about 5 times but we did not want to complain as he looked pissed off. Then I found out he was the owners son!!!!! I wanted to give this place another chance but you guys disappointed me more then ever and I will never come back. Now I see why you guys have ads in the paper for staff every week. If the manager doesn't care how is the staff supposed to!!!!!
I was very disappointed with the experience and will not return.
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