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My family and I went for dinner and received the absolute SLOWEST Service EVER! The restaurant was even busy -- It was a Monday evening! It took forever to get anything sent over to the table....it was ridiculous! In addition, my garden salad was LOADED with salt, my sea bass and calamari was overcooked, I asked for extra vegetables instead of potatoes (didn't happen)....my husband's chicken breast was overcooked and dry....I could go on...... We will likely never visit this establishment ever again.....
We had a reservation for a Thursday, it wasn't exactly packed but steady. We asked if it would be possible to have seperate bills before we even sat down & were told that it's not something they normally do but they would do it for us. I will say that the Calamari appetizer & the baby spinach salad were delicious. One of my friends received her salad without enough salad dressing, she asked for more dressing, not once but twice before it came to the table & by that time the rest of us had finished our salads. I had the Seafood Linguine which was not exactly "hot" when it came to the table & while I like my pasta al dente this was a little too stiff to be considered anything other than half cooked. I aked for the Chocolate Pecan pie for desert & was informed as the others were being served their deserts that what I ordered was not available. I honestly have no idea what I got instead but did not enjoy it. I was told by the waiter that it would take a while to figure the individual bills while we were being served desert. I said that was fine since we still needed to eat our desert anyway. We got out of the restraurant at 9:30!!!!! We were there at 6:00. While we were eating our deserts & our waiter was supposedly figuring out the bills, he was actually in another part of restraurant chatting with other customers. We were sitting there for an hour after we finished before we finally got the bill & only because we told him to just put it on one bill & the waiter had the nerve to add the tip onto it! I was never offered cheese for my pasta, there was no pepper on the table (assuming they use those ridiculous large pepper mills) & none of us was asked if we wanted pepper. The waiter's attitude & the crappy way we were treated will ensure we never go back there again. Overpriced considering the lousy service! Oh yes, the guitar player was very good but, he could turn his amp down a notch. A further note to this terrible dining experience. One of my friends tracked down the owner of this restaurant & lodged a complaint. Funnily enough he knew immediately who she was referring to when she told him what happened with our waiter. He refunded the tip in full! I thought that was very nice of him but, I bet that waiter is still working there!
Party of 11 including 4 children. The waiter recomended an antipasto for the whole table to eat from and was quite good, but when calculating the cost of the antipasto I believe he overcharged us. We had 4 children, a 2yr old which slept through the whole dinner, and a 3 yr old which also did not eat a drop, yet the waiter calculated 11 people x $14 for the dish. $150 antipasto is a bit excessive. It should have been at best an antipasto for 9.
Found service to be excellent, have been many times and have always been greeted warmly by host, Lunch and dinner have always been great, I often bring business clients/friends they are always impressed. Highly recommend since opening day
My friends and I went there recently for our Christmas Dinner and I was not impressed at all. I had heard so many good things about Zafferano (word of mouth) that I was excited to go but was very disappointed to say the least. My friend ordered a chicken entree and the chicken was raw inside...yes RAW...they replaced her entree with a pizza which was burnt underneath. She was unable to eat anything at all that night. For the other three of us the food was okay, nothing spectacular. Also something else to mention, we ordered sparkling water, the first bottle was fine but the second bottle was watered down. We had to ask for the bottle to be replaced. They did apologize, but it was very nonchalant for my liking. So not happy!!!
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