We've been visiting this restaurant for a couple...
We've been visiting this restaurant for a couple of years now and it used to be one of our favourite places to eat. That was when the owner was on premises, his wife was one of the waitresses, and his brother and co-owner was the main cook. The food was fantastic, and so was the service. Now the owners are rarely there and chaos often reigns. Tables are left dirty; our orders get lost and we have to remind the staff; there's a steady turn-over of staff; and worst of all - the food, while it's still pretty good (with the exception of the Pad Thai which is now below par), is no longer excellent. It's mainly remaining a popular spot because of it's previous reputation and our hope that things will improve. I suspect, though, that after starting out as one of the very best Vietnamese restaurants in Ottawa, they're happy just being mediocre, as long as the customers keep coming. The owners appear to be occupied elsewhere and when the boss is away . . .
I live close to the restaurant and I eat there frequently and pickup many orders there. I have been there at least 50 times in the past 2 years and they know my face and name. The pho is just fantastic and so is the other stuff on the menu. It really puts most of the other pho places in "chinatown" on Somerset to shame!
I love this place. I have been won over. I would...
I love this place. I have been won over. I would dine at the vietnamese Palace on Somerset regularily but when I tasted the food here I thought that it was outstanding. along with the service and the cleaniness it was a perfect dining experience. I constantly direct people to eat here!!! Great job
This is hands down the best Pho restaurant in Ottawa if clean broth, fresh vegetables and nice trimmed meat is important to you! This is the healthiest pho you will ever taste. The only problem is the restaurant is always crowded due to good service..so plan ahead if you make a trip! Great Work.
