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Absolutely no respect for their cuatomers time. Rude delivery people, hang up on us and threaten with additional charges.
Overall positive experience. Our quote was accurate, move was on time and nothing broken. Leslie (our agent) returned calls quickly and answered all our questions and Paul (our mover) was great. Would use them again.
Great Company. Very professional, courteous with wealth of information to share with you regarding your move. They made the move from Toronto to BC a breeze. Packed and picked up on time in Toronto, arrived couple of days earlier than promised. They Showed up exactly the time of day they said they would. Their final invoice was lower than their estimate. I would highly recommend this company. Customer service via phone and email provided by Leslie was a very pleasant experience.
Do not use this company. Couch was torn before it was loaded on truck by the owner and son. Was told they would take care of it upon delivery. Plus we bought the extra insurance so we would be fine Not only has it not been taken care of but more item were damaged some beyond repair. Mike the owner is an ass and told us we don't have the insurance it has convinently disappeared and the damage was there on couch beforehand. If I knew now what hell this move would have been after the torn couch I n
Just had a move from Victoria BC to Tremblant Qc. It was a bliss. Great organization, great communication and follow-up! Amos and Mike did an anzing job rapping my funiture. It was pouring rain in BC but they took their time and did an amazing job. I was already in QC when they move my belongings and 3 weeks later my belongings arrived in Tremblant with no damages. The quote was great, much cheaper then other great moving company. I checked their references and they are well represented by BBB
We just moved from Ontario to BC and had a few quotes for our move, most we were not impressed with , until Collins-Mehling. From the first contact the whole experience was professional, respectful and very informative. The price was totally fair and the service was excellent. The movers used were Arpin movers and they too were excellent from the family team that packed up our belongings in Ontario to the team that delivered and unloaded our things in BC. We would highly recommend this co.
I have moved 8 times in my adult life. I have been relocated by my employers several times. Moving is never easy...sometimes it can actually be traumatic, leaving friends, & sometimes family can add to the stress. Thankfully for the last few moves I have used Collins-Mehling, they have been very efficient and professional and the cost was comparable with other quotes and fair. When you call pro's like them you are paying for piece of mind and KNOWING you will be respected & treated fairly.
From our first email inquiry, to the delivery of our personal belongings, Leslie ensured we were advised every step of the way, for our out-of-province relocation. Rarely do we encounter such professionalism! CMTs forms were easy to read; the information you included cautioned us about extra fees and educated us on standard industry practices. In the end, your quote was actually adjusted downward, not up. You were able to secure the date we wanted out, and a flexible delivery at this end! Thx!
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