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Terrible experience. Ordered for just eat and they cancelled my order without letting us know, because we used a just eat coupon (this was never mentioned anywhere that we couldn't use this). It wasn't until I called to add something to our order that they let us know it was cancelled. This was at least 15 mins after the order was placed and the credit card was charged. The woman was incredibly rude (after I waited on hold forever) and blamed it on us. Never again
I don't expect much from these 'out of the box' chinese restaurants. There are tons of them and usually I know what to expect from them. I do get the craving from time to time though, this such craving happened on a sunday night. I check and was pleasantly surprised they were still delivering for several more hours. The food unfortunately took over an hour to get to me, I wrote it off as being late sunday and didn't complain. The food unfortunately was hardly edible, it was all very tough, bland, boring. The sauces were thin and didn't really taste like anything. I don't even know what else to say about them but I wouldn't be surprised if they gave me food that had been sitting around all day. I was given a free vegetable roll as part of a promotion and was surprised to find that it clearly had pork in it. I'm not a vegetarian so it wasn't a big deal (other than the pork being chewy and overcooked) but that kind of carelessness worries me.
Food constantly going downhill over the last 2 years, sauces thin, no meat in wontons, bean sprouts not fresh tough, lots of cheap veggies and definitely not fresh. Chicken dishes did not even taste like chicken, no white meat. Fried rice dry and over cooked. Food cold when delivered, wrong order received. Will never order from this restaurant again.
We used to live right down the street from Chopstick House and we were craving Chinese food one night so we gave it a try. Maybe it was because we were really hungry, but we generally liked our meal. However on subsequent visits, we realized how terrible the food was. Everything tastes exactly the same: as if cigarette ashes were used in place of spices/seasonings. I am Chinese and I have nothing against North American style Chinese food, but their food is gross. Not recommended unless you are trying to quit smoking and craving bad Chinese food simultaneously.
Favourite Chinese food in London! Never dissatisfied... Delivery time is sometimes a little longer ... But I assume that's only because they are in High demand :)
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