The food was great, no complaints what so ever.
However, going at dinner time we expected a bit of a wait. What we didn't expect was customers to get preferential treatment. And when I mentioned it, we were made to sit an extra 10 mins. We were rushed thru out food, not asked if we wanted coffee or dessert. My daughter spilled her milk all over the booth and nobody came to help the entire meal time so we left it ignored, like we were. Service was crude. I have been about every two months but I don't think i'll be back there again, unless I'm desperate. My review is below which was good, but one sour experience changes a mind.
Service was a little slower than I would of liked. Waitress was nice but when she handed menus she didn't ask if we wanted drinks...was slow retreiving the refill of chocolate milk. Aside from that, everything was great.
The greeters, probably 16 yr olds were amazing, funny and polite...they made it comfortable right away.
This is the first time visit..have had bad experiences in other Kelseys and weary of this one. But in this town of poor family restaurant choices, this was the last place to check out.
I have to say, this is now all of our family fave, even our 5 year old said, we have to come here again. This is the only place my 5 and 2 yr old ate their food.
Service was great aside from our first arriving, hence the slightly lower mark, it was Humane Society Day, cats were there and setting up and the staff were all busy with that. And we had to ask for a menu, but the service picked up after that, and we saw no one waiting for their waiter-which by the way was plenty per customer.
Food, I was extremely impressed with. Better than the rest of the restaurants here, was good value for your buck, Food was cooked to perfection and tasty.
This will be where we take our business from now on.
