Lucky Garden Restaurants
3.3/5
Details
Information
Reviews
Location
Details & Description

Products and Services

  • Dine In / Eat In,
  • Canadian Food,
  • Chicken,
  • Family Dining,
  • Food,
  • Restaurant,
    • Delivery,
    • Chinese Restaurant,
    • French Cuisine,
    • Chinese Cuisine,
  • more...
  • less...

Languages Spoken

  • Chinese,
  • Mandarin,
  • English,
  • Cantonese,
Location
101 Hazelglen Drive, Kitchener, ON N2M 5A2
Useful Information

Opening Hours *Holiday hours

Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Methods of Payment:

Ratings & Reviews - Lucky Garden Restaurants

How would you rate this business?
3.3/5
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8
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2
1
7
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oddsdog910796
By

Overall nothing to write about here. Many other local choices with much better quality food. Taste doesn’t seem to be of great importance here.

Atmosphere: 2/5
Food: 1/5
Service: 3/5
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kayt5377
By

My 8 year old daughter came in with me and she ordered the sesame chicken we came home and it was excessively spicy. We called the restaurant to tell them and they say it's a spicy taste. For years it was always sweet they never offered to replace or remake it after I said I am going to throw it out. I will not be returning

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Kimberley R
By

My family and I had been ordering from here for years. Never had a problem. Until my order was delivered wrong and they called to let me know I was missing the egg rolls. They would credit on my next order. I called to get the credit and they said it was only 2 egg rolls and I said it was 4 as I have 4 in my family. They would not budge. I was so disappointed. They lady was laughing on the phone. I will NEVER go back. So sad.

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Restaurantica12
By

unreliable, broke my heart

If it wasn't the only chinese place open late I would scrap it. It closes at 11:00pm (tonight). After receiving a busy line at 9:45pm, I repeatedly called until 10:40pm.. still busy. Appalled by ChristopherN's post, it's no surprise they had delivery problems or were just too lazy to make any more orders. Best option? leave the phone off the hook. The only thing going for them is their later hours and maybe new management soon. Decent food from indecent people; Lucky Garden is last resort.

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tmathews
By

good takeout

this restaurant is great for takeout. they always give you a decent amount of food. have been ordering takeout from this place for over 2 years and will continue going here. Decent menu

Atmosphere: 4/5
Food: 3/5
Service: 3/5
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Rachel17
By

HORRIBLE SERVICE- I WAS YELLED AT!!!

Ordered delivery online, only for them to call ONE minute later and tell me my food was ready for pickup. When I told them I ordered delivery, they said it would be an hour, meaning I was going to receive over and hour old food! I was speaking with a woman, when all of a sudden a man picked up the phone and started yelling at me, saying that I changed my order from pick up to delivery. (which I didn't). He kept yelling, so I said I wanted to cancel my order, and glad I did, as I read the reviews after, I saw that someone ate a chicken ball, that had a staple in it, and when they called to complain, Lucky Garden told them 'these things happen' ... Not too lucky if you ask me. I would suggest NO ONE, EVER eats here!

Service: 1/5
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Joseph61
By

Worst Service I've experienced

My food arrived and as soon as it was placed in leaked all over my table and carpet. There was a gross amount of sauce in the containers and some food was cold. Received no apologies from the delivery man, placed all the blame on us. DO NOT EAT AT THIS RESTAURANT

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

Great Food....

This was our first time here, and having hard time selecting our dishes. The server was very helpful for selecting a good selection of meal. Let me tell you that the meal was excellent and very flavorful. We will be back with more friends....

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Restaurantica12
By

best Chinese food in town!

Have ordered take out from Lucky Garden twice in the past two weeks and it has been the most delicious chinese food I've had so far in Kitchener-Waterloo area. The price is great, very affordable, food quality is excellent, and the service was polite, and delivery was within the hour, even in the snow! I will continue to call Lucky Garden every time we want Chinese food. I highly recommend this place to anyone looking for Chinese take out!

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lemony15
By

Great service and great food

I Was currently on business and wanted a quick lunch. The server was friendly and the soup was amazing I would recommend this restaurant to a friend

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

not as good as they used to be

this used to be my favourite chinese food joint. they had the best noodles and their dishes were always seasoned perfectly. however recently ive noticed that the quality has slipped... the food is not as fresh and either our food is either too salty/not salty . i have not returned for a long time and it's a shame because they were once my favourite

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Restaurantica12
By

We order takeout all of the time from this place...

We order takeout all of the time from this place, or stop in for a 5.99 lunch (rice, chicken balls, chop suey) Its a great neighbourhood chinese restaurant and has excellent soup - Egg drop soup = excellent, and their sesame chicken is simply awesome! I always order and then go pick it up for a 10% discount as its MUCH faster than waiting for delivery (as I think they only have 1 or 2 delivery people). They are quick and the food is always tasty. I'm glad to have a great place like this near my place, as its our staple fall back restaurant when I'm feeling to lazy to cook :)

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Chow main was uncooked! I would say the worst...

Chow main was uncooked! I would say the worst chow main in town.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

LOVE THIS PLACE! It's SO cheap. TONS of food...

LOVE THIS PLACE! It's SO cheap. TONS of food! Staff are VERY friendly!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Food was good, quantity was not bad, service is...

Food was good, quantity was not bad, service is better than many other restaurants. My children enjoyed noodles and soup there, since we are pure vegetarians, we find some options there to eat which are also tasty.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I used to like this place, but I don't think they...

I used to like this place, but I don't think they are as good anymore. I thought the taste of the noodles has gone down. I think it's an okay restaurant, it tastes like any other chinese restaurant.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Excellent Chinese food!!! Ordered delivery and...

Excellent Chinese food!!! Ordered delivery and food was delivered within 30 minutes.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

i can honestly say it is the best food in town...

i can honestly say it is the best food in town ..really is the best wow!!!! im addicted !

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

They have a wonderful Won Ton soup and...

They have a wonderful Won Ton soup and delightfully tasty shrimp eggrolls.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Do not order delivery! We waited 3 hours!! Our...

Do not order delivery! We waited 3 hours!! Our group was appalled and will never order there again...Ever!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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