Ordered delivery online, only for them to call ONE minute later and tell me my food was ready for pickup. When I told them I ordered delivery, they said it would be an hour, meaning I was going to receive over and hour old food! I was speaking with a woman, when all of a sudden a man picked up the phone and started yelling at me, saying that I changed my order from pick up to delivery. (which I didn't).
He kept yelling, so I said I wanted to cancel my order, and glad I did, as I read the reviews after, I saw that someone ate a chicken ball, that had a staple in it, and when they called to complain, Lucky Garden told them 'these things happen' ...
Not too lucky if you ask me.
I would suggest NO ONE, EVER eats here!
My food arrived and as soon as it was placed in leaked all over my table and carpet. There was a gross amount of sauce in the containers and some food was cold. Received no apologies from the delivery man, placed all the blame on us. DO NOT EAT AT THIS RESTAURANT
This was our first time here, and having hard time selecting our dishes. The server was very helpful for selecting a good selection of meal. Let me tell you that the meal was excellent and very flavorful.
We will be back with more friends....
Have ordered take out from Lucky Garden twice in the past two weeks and it has been the most delicious chinese food I've had so far in Kitchener-Waterloo area. The price is great, very affordable, food quality is excellent, and the service was polite, and delivery was within the hour, even in the snow!
I will continue to call Lucky Garden every time we want Chinese food. I highly recommend this place to anyone looking for Chinese take out!
