Red Lobster is known as the foremost expert in fresh seafood. Our commitment to serving quality seafood starts long before you sit down at our restaurant. Fresh Fish, Live Lobster.
I have always found the quality of food to be very good at Red Lobster; however, I have been to this restaurant twice recently, and on both occasions I left disappointed. The staff deliver excellent customer service; but the food was not at the level I expect from Red Lobster. The food was over-cooked, over-seasoned and visually unappealing.
I had visited Red Lobster on many occasions in the past because of their excellent food and service, but I’m talking 20+ years ago. Don’t really know why I stopped going. This Saturday I wanted to treat my wife to a nice lobster dinner and given that she had never had the experience of visiting this establishment since she’s from Europe, I thought that she would enjoy the evening. We were seated right away and greeted by our waiter Brad a few minutes later to take our order. But the good service soon gave way to disappointment. My Peach-Bourbon BBQ Scallops appetizer was luke warm and mushy. Our Wood-Grilled lobster, shrimp and scallops entrees was nearly perfect except for the scallops. They too were on the mushy side. The shrimp and lobster were very tasty. Suspecting that our entrée lobster would be on the small side, we each ordered a rock lobster tail. We were very happy to have done so after having eaten our entrée lobster with only two bites (very tiny lobster). Our $20 rock lobster tails were appalling. I had to use my knife in order to manage cutting it. Not only was it hard like rubber, but absolutely tasteless. How can a lobster be without taste I’ll never know? My wife only took one bite of hers and gave it to me. The only reason I hate both of them was not to feel cheated out of $40. Our Warm Apple Crumble a la Mode was not much better. It was all soggy, probably because it was thrown into the microwave. I’m surprise that they didn’t do it to the ice cream as well.
Usually we could count on this restaurant for great seafood and good service. We have had two mediocre experiences over the last couple of months, but decided to give the place another chance. They struck out!! Mediocre food, ok service, but just not enough value for the money spent. Not sure what has changed here, but I definitely would not recommend the place.
I hope that the manager reads this one day. The server "Susan", (brown hair). WAS AMAZING such a nice lady was extremly kind. I was on a diet so it was pretty hard to enjoy grilled shrimp and brocolli but when im 40 and have no limits "LOBSTER ----KING LOBSTER AND MORE LOBSTER !!!!!
I am sure all the food came from M & M Meats. Pre...
I am sure all the food came from M & M Meats. Pre frozen, precooked, prebattered and reheated. On the plus side, the baked potato was okay along with the dipping sauces and soup. The biscuits were dry and in need of butter of which we didn't receive. The service was mediorcre. This restaurant receives a thumbs down and we won't be back.
