Full Service Grooming Salon Offering Boarding for Dogs and Cats. Pets are housed in a clean modern facility and dogs are hand walked outside and excercised daily at no additional charge. Focusing on individualized care. Check out our website www.crosscuts.ca
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We have taken our pets to Terry at Cross Cuts for over 15 years and have ALWAYS received exceptionally professional, excellent quality service including grooming and boarding. We highly recommend Cross Cuts Pet Styling.
Terry was the person receiving our dog when we brought her in she was really rude and inconsiderate of what we asked her to do. Terrible work, patchy and uneven will not go back and do not recommend to anyone.
I am Terri, the owner and the person you spoke with. My standard coat assessment is not meant to be rude. I simply explained that your pup had some matting and I may not be able to leave Lucy fluffy this time but would love to set her up on a proper schedule. We are a strictly humanity over vanity salon as indicated on our signage and our waiver.
All our clients are reminded that no puppies 1st groom is without flaws, they are still learning and safety and comfort is always our first goal.
By clar3843
September 25, 2018
our cats seem fine when we pick them up from there.
Our salon unfortunately does not guarantee the quality of cat grooms due to cats unpredictable nature. When Charlie arrived you asked for a creative style (dragon/dino clip). Our staff informed you before any work began that our groomers had little experience with this style that we primarily performed comfort grooms and more basic clips on cats and we would try our best to replicate the photo provided, with no guarantees. We wish you the best in finding a salon better suited to your needs.
By User619506
October 15, 2015
Our Dog Absolutel...
Our Dog Absolutely LOVES Terri! She is incredibly knowledgeable about animals as well as her trade.
It is an incredibly clean environment, and our dog is always well taken care of and loved.
We will only use cross cuts for all of our animal grooming services. We have been happy customers for the past 5 years and plan to continue for many years to come.
