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My boyfriend and I were on vacation last week and the tuner went out of his truck. We live in Wyoming and did not know where to turn. We found this business and as we were stranded in a truck stop parking lot they found us phone numbers and people to help us. They stayed late to install a new tuner to get us back on the road. I wish I remembered everyones names but a special thanks to Leo for making calls for us and to Matt for staying and installing the tuner. The prices were great as well.
I bought and got a new stereo installed at JB in Dec. after the install they told me that my amp was blown, i ordered a new amp online and installed in myself. Still my stereo wasn't working so i made an appointment to have JB look at it and find out what was wrong. The apointment was set for 9:00am, i left my truck with them and walked to Tim Horton's, i came back at 10:15 and noticed my truck in the parking lot, I asked if my truck was done, they said no, i asked if they had a timeline, they said no. So i had an apopintment made for a week, took 2 hours out of my morning for them to not do ANYTHING. I didn't expect it to be done, i understand that we dont know what the problem is, and thats why i brought it back, but i do expect that when i make an appointment (especially the first appointment of the day) my truck is at least looked at an hour and fifteen minutes later.
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