Not only could I ...
Not only could I not even get a customer service agent on the phone after 3 attempts, when I sent my employee to go get the product we wanted that was available online at the store we wanted and it was in stock - the staff couldn't locate it- they claimed that since they never received a call they couldn't find it and we were basically out of luck. I have no idea why if you cannot find what your company says it sells, then why not find a SOLUTION to what your customer needs?