Way overrated and really bad overall service!!! (some of the staff and the owner really need to re-evaluate their customer service) Im not sure why some of these good reviews... Its considered a more typical French pâtisserie, but they would never make it in Paris. Their pastries are way too sweet, just packed with sugar and low on flavor. Things have certainly changed there since most of these reviews. Just in Outremont, there are many better pastry shops and cafés than this place.