Since 1946, we have been providing quality products and services to the Ottawa and Gatineau residents and contractors. Visit our E-Store where you can shop every day at any time. Visit us today.
I purchased a Rubinet faucet from Preston Hardware near twelve years ago. The faucet worked well until very recently when the spigot seized. I contacted Rubinet and they sent a replacement cartridge within days. Hesitant to replace the cartridge myself, I contacted Preston Hardware for help in doing so. I took the faucet into Preston Hardware this morning and it was ready for pick-up within 90 minutes. Thank you, Nuno for providing excellence in service.
Ordered online and they processed my money right away....6 days later get an email saying they dont have it in stock anymore and they did have them in their warehouse but they were on hold for someone else?! So why have them online and take my money to tie up for God knows how long when this is something I needed for a certain date and now I have to wait on that money to order from somewhere else. Friggin nightmare!!! Beware!!!! If you order online because they might give it to someone else!
website indicated having an aerator but wasn't on the shelf. store clerk was difficult to communicate with. he ordered the part telling me next week but when i called, it would be the end of the month.
