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New owners at The Oaks Garden and the food has never been better.
My husband and I decided to try this place because some reviews said it's pretty good. We wanted to dine in so we went but the moment we arrived I sensed something wasn't right. The lady at the front didn't even look up or said hi so we waited. When she finally acknowledged our presence, she told us to seat anywhere so we did. Seeing the place and not liking what we saw, we decided to do take out instead. We got up and told her and she said it would be at least 40 minutes so we said ok, we'd wait. She didn't take our order. Apparently she was very busy taking calls, putting people on hold and then slamming the phone when she noticed they had hung-up. She sounded upset, so after around 10 minutes of sitting there and waiting, I went up to her to tell her what we wanted to order so we could go and run errands in the meantime. What I got as a response shocked me, not so much for what she said, but for the tone she used. She told me she could not take my order as she had a lot of bills to go through and was not ready for me. I didn't even know what to say, I was stunned, I felt like a little kid getting in trouble and being screamed at. After the shock had passed I just turned around and told my husband we were leaving. She didn't even say a word when she noticed us leaving. After getting that treatment and putting up with such a rude woman, I will never return to this place.
First of all, the chicken balls from this place are the best!! I asked once when I ordered and they are made by hand with huge pieces of chicken. The noodles and chicken wings are also choices you can't go wrong with. The service is good compared to other chinese restaurants even though its busy when I go there. In all of the times that I have gone there I have never found anything wrong with my food or the service. I go there anytime its not out of the way.
Did not go in, but ordered out instead. For all those looking for good quality chinese food, DO NOT ORDER FROM HERE!! I was told upon ordering that it would be 40 minutes. After 1 hour, I phoned to see where my food was, and was told it was "on it's way". 30 minutes later, the driver showed up. The rice was not hot, the chicken balls were dry, even with the sweet & sour sauce, and I a hair out of my meal!! Next time I will pay the extra money and order from the Mandarin, at least you get quality food, even if it is expensive.
Haven't dined in but had takeout. The food was exactly what you'd except for typical Canadian Chinese food and that's a good thing. Sometimes you want chicken balls in orange sauce. Excellent egg rolls. Reasonably priced as well.
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