East Side Mario's welcomes you to their establishment. Come experience their casual surrounding. They provide a take-out menu. You can get there by car.
I really do believ ESM has gone down hill since they first opened. I remeber the food being a lot better than it is now, it is in fact horribly disapointing. My boyfriend and I know good food when we eat it and this restaurant couldn't cook it's way into Hell's Kitchen if it tried. Needless to say chef Ramsy would be horribly disapointed. The only good thing is the bread... and seriously who can mess that up? the Pasta was flavourless and my Wrap tasted a day old, we couldn't even finish our meal it was just so blahh. This experience came from the Oakville ESM, and so we decided we would try our luck at the one in Petawawa. The results were the same, the chicken was just gross, it tasted like a cheap 99 cent frozen meal, none of us went home sastisfied. STAY AWAY FROM ANY ESM, i'm surprised they are still up and running with the sludge they call food.
Unfortunately this is the 2nd time I've been here...
Unfortunately this is the 2nd time I've been here and received luke warm to cold food. The pasta sauce was congealed. Last time this happened I think the asparagus & ricotta capelletti was still frozen so I sent it back and oredered a different baked pasta(cheese cappelletti) -- it came hot and fresh. This time my food was also cold, but I gave up on the gnocchi I ordered and didn't bother eating my entree. Nothing we ate seemed fresh or particularly exciting or tasty. The salads are incredibly boring with way too much dressing. I should have asked for dressing on the side. The free bread is ok. I think I've finally learned my lesson and I don't plan to go back. The idea is to go for affordable 'Italian' food, but I suppose that you get what you pay for. The cleanliness in this restuarant left a lot to be desired -- my wine glass was covered in crud and the cheese grater was disgustingly filthy. I think the restaurant has given up. The service was fine.
At this ESM they decided to change the prime restaurants specs. first of all they made a battered mess of over cooked calamari, they also used tomato sauce which made it soggy and gross instead of the regular olive oil based sauce that prime restaurants uses in their specs. The main meal came out before the appetizer. The food was saturated in grease and the server told us they did not receive their produce order that day.... mmm... freshness. they also were out of whole wheat linguine. A manager never visited the table and the wait staff looked atrocious. untucked shirts and metal piercings in their face. I would rather go hungry than ever eat from ESM again!
For a dinner size portion that costs $16 I expected the bowl to be bigger. It was good though, but their salads need lots of work. The Caesar barely had any dressing and there were red tinged pieces all over the bowl, it was :( I'm not sure when I'll be going there next, good thing AMC Plaza has lots of other restaurants to go to! :)
