From Basic Car Wash to Complete Shampoo and Detail, Buffing and Scratch Removal, Head Light Restoration. Most Affordable Full Service Car Wash in Hamilton. Senior Discount.
Used to be a good place, might as well say I drove in paid 38$ for my truck in and out and the inside looked exactly like it had when I showed up. Nothing was wiped down on the dash, cup holders or doors. I will not be back.
When I left and looked over to my passenger seat it didn't look like it had been vacumed. Further inspection confirmed the same for the back of the car. The doors were not wiped down and although the mats were wet, once dry they were streaked with mud. I called and said it didn't look like hey vacumned I was told to bring it back and then when I went into detail about what was not done I was told " we do the best we can with little time" and then given the run around. Will not be back!!
Worst car wash experience!! I paid for an exterior wash and extra for cleaning my vehicle's rims. I received an exterior and interior wash I didn't ask for. The rags used to clean the inside of my car were dirty and smelly. The easy fix for the poor interior wash was to clean the inside of my car myself. I also had to spot clean my rims as they were still filthy after the wash. Again, something I could rectify myself.
The only thing I had returned to complain about in hopes of rectifying issue, was the scratches and dye drip spots on my 3M hood strip, which looks horrible. The man who claimed to be the owner denied his staffs' responsibility and refused to fix it.
This is my first and last car wash there.
I should have known better... Never go to a car wash that doesn't have other cars going through it or in line. Both times I was there, there were no cars in line or going through the wash.
I would have given no stars, but I had to give a minimum of 1 star to submit my feedback.
