I dont know why Jeff received such a nasty review from that one customer but I have to tell you that when we brought our Tiguan to him with an engine light on and previous to that we had CTC (I know I know) take a look at it and replaced the fuel pump to the tune of $1500 only to have the problem persist and another shop replacing plugs and ignition coils for another $500 again only to have the issue persist, Jeff zeroed in on clogged intake valves. Fixed it right away and car runs like new.
Are you the owner of this business?