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I have been to Pomelo a few times now and it has not disappointed us yet. The atmosphere is quite and intimate which is great for a romantic meal but occasionally you can feel like your in there on your own. The service is impeccable and the food is amazing... Very authentic which suits our taste but if your looking for 'north american thai cuisine' you may be left wanting more. My brother-in-law visited us from England last year and went here 3 times during his visit and got us all eating the Thai Green Curry... He said it is the most authentic he has tasted outside of Thailand which is praise indeed!
I have sat in as well as gotten take out from this restaurant. I LOVE Thai food and have tried every thai restaurant in Burlington as well as all the top rated Thai restaurants in Toronto. I have to say, Pomelo not only has the best staff I have seen at a restaurant in a long time, the food is phenomenal. Some of the pricing seemed a little high to me at first but the serving sizes are enormous; they can easily be shared between two people or are great if you want to take home your leftovers for lunch the next day. The first time I went to Pomelo, I had green curry and my mother had yellow curry. Their green curry is great but the yellow curry here is the best curry I have tried in my entire life--absolutely full of flavor. Their coconut rice, which we ordered with our curries, was the best rice I have ever tried in my entire life. The staff was very friendly and so good at tending to make sure our drinks were always full and that we were happy with our meals. The restaurant does not look like much from outside and is in a little bit of an awkward location but there is lots of parking at the back and the inside has a great ambiance. The second time I ate here, I got take out. I ordered peanut curry, pad thai and thai dumplings--I had never tired thai dumplings nor peanut curry but am SO glad I took the risk. Their pad thai is not exactly what I expected from previous experience ordering from other places but still very good. The peanut curry was so delicious, I don't know what they do to the chicken they put in there but it just melts in your mouth. The thai dumplings were also very tasty and something I will definitely order again. Pomelo is definitely my new go-to restaurant for eat-in or take-out.
I really wanted this to be a fantastic visit, as the reviews for this place were great. I think we may have come on a bad night, as there only seemed to be one waitress working the entire restaurant by herself. My meal of Red Curry was fabulous -- I was so stuffed but was trying to eat it all up. My husband's meal was also excellent, but my children didn't enjoy their food at all, and they are very adventuresome eaters. My daughter's beef and vegetables were so over-tenderized and slimy, she couldn't eat it, and I tried it and couldn't blame her. With regards to the service, the waitress was trying, but she left in the middle of taking our order to sit some people very impromptu and also once we got our food never came back to see how we were doing, we actually had to go hunt her down after we were finished to pay. The great food is worth giving them another try, but I can only hope the service issue was a one-time thing.
My wife and I have been going here since the first day it opened. Between sit down and take out we have eaten there at least over 25 times by now. Every time time the food is excellent and service quick and friendly. Do not let the location fool you, this is the best Thai food you will find in Burlington.
Definitely will come again - food was outstanding - everyone ordered something different and no one was disappointed - fresh, flavourful, beautifully presented - curry pumpkin soup is not to be missed
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