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Fern delivered exactly as he promised. Ordered and installed the AC unit in 3 days. Now that is service! Professional and polite service. I highly recommend Fern and son.
I’m happy with the service and Alex is very person he knows what he doing .good work keep it up
Thanks for doing a great job. Life is easier with hot water. Highly recommended.
Prompt, courteous and great service. Would highly recommend them.
Installed Carrier furnace for builder in 2001. Called when it quit in Dec 2019. Prompt. Diagnosed secondary heat exchanger failure. Wired emergency space heater. Pushed single stage Keep Rite furnace. I wanted 2-stage, variable speed. Did NOT disclose warranty on heat exchanger or very large rebate program on Carrier for this failure. 2-stage quote was $1000 higher than competition using the Carrier rebate program. Charged $340 for space heater and diagnosis (after quoting $185).
Very happy with the service provided. Alex was very professional and we will be using this company in the future.
After calling around for quotes, I found Ferns Heating to be significantly cheaper than most quotes. They were honest and straight forward about what they recommended for my home. They did NOT try to up-sell me on the extra bells and whistles. What I got was a single-stage Keeprite furnace with an ECM motor and it has done a wonderful job keeping my house and family warm.
Had trouble with our AC! Turned out that we had a leak and Fern and his team were able to fix the issue and install a brand new AC within the same week! Excellent service!
Phoned fern to replace my broken out dated furnace, replaced it the next day, made no mess. His son took his time explaining to me how to use the new thermostat. Great work and respectable employees. Great father son business, strongly recommend!
Phoned Fern to fix my broken furnace at 8:00AM, came by 9:00AM, diagnosed and came back with the part and completed by repair by 10:30AM. Friendly, prompt, what more could you ask?
Extremely friendly and helpful. Only problem is they are very unreliable with their appointments. I've had a couple of instances where they didn't show up and didn't bother to call. Other than that good to deal with.
Took 2 days of phoning and getting the answering machine...while also leaving messages until someone finally returned my phone call. Following day they did not show up for their scheduled appt...didn't call me to explain why...and again cannot be bothered to pick up any of their phone. Highly Recommend going through any other company then this one.
Our furnace was not working and the guy did some troubleshooting over the phone and got our furnace working. Saved us the service fee. Very appreciative of the excellent service! Will definitely use this company in the future.
Best service. Wanted to change my air conditioning to another location and they did it. Did not make a mess and prices are reasonable.
didn't show up for repair service as promised and didn't notify you for no show.
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