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I ordered two Mako Furniture bedroom sets from John's Bedroom Barm & Foam Warehouse, one set in 2015 and another in 2017. I found the staff were friendly and helpful. The furniture was delivered earlier than expected and arrived in excellent condition. I was very satisfied in both cases.
We had custom mattresses made in Mar/15 for our boat. We chose to go with a less expensive covering; green polyester/cotton with a zipper. Delivered minus a zipper; sewn with white thread, bottom with white binding with raw & missed edges. We refused to accept it & asked that it be fixed as to their policy"stand behind orders" Shabby sewing was not acceptable. John's comment " We got what we asked for"??!! BEWARE. $200. off little help as now we have to replace the shoddy work. J&R
Business Reply June 2, 2015
I know this lady had an issue and we discounted her order by the value of the covers that she felt weren't up to par. So in effect the covers she is complaining about she got for free. The biggest issue was the way in which we were treated. Raising your voice and bullying only got her some of the same along with being thrown out of the store forever
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