Get ready for the most effective workout you have ever experienced. The intensity is based on your heart rate, so Orangetheory Fitness is for anyone - whether you are new to fitness or a professional athlete. Each class is different, and every session is energetic. The results? More energy, visible toning and extra calorie burn. We call it the "Orange Effect," and it is the x-factor to a totally new you.
Orangetheory Fitness uses the science of Heart-Rate Based Treadmill Interval Training, the efficiency of Indoor Rowing for increased power and the proven concept of Weight Training Blocks to create the fitness level and body you have always desired. Workout and Weight Loss plateaus are a thing of the past... really!more...See more text
I tried out a class and it was amazing! The staff were welcoming and friendly. I received a private consultation and orientation to all equipment I would be using during the class. I really enjoyed the atmosphere, the support, and loved seeing my progression from my heart rate monitor on the board. I had great workout. The trainer corrected my alignment which I appreciated as I don't need an injury. The following day I received a support phone call. 5 stars!
Hello,
We're very sorry to hear that you did not enjoy your experience. May we know who this is from so we can rectify any problems you may have experienced?
Thank you
By Band3054
September 13, 2017
My husband and 14 year old joined this gym. My husband had hernia surgery in June, so we had to cancel both memberships (the 14 year old couldn't work out without an adult). They needed a doctor's note, and the 14 year old had to be there to cancel (?!). They continued to charge our visa for July/August (130+ dollars each). Talked to Marc, credited 3 of the 4 charges (gee thanks). Charged our visa again in August!! #like quitting the Mob. Had to cancel our visa!
Hi Leanne,
We're sorry to hear that it was perceived that way. Both your husband and son were doing so great, and truthfully we still consider them family. We had credited what we could, and what was not used will be available when they are ready to return. As noted when they signed up and upon cancelation our 30 day cancelation policy applied to both memberships. We offer condolences and get healthy soon wishes.
Respectfully,
Team OTF
By Jeaninep
August 13, 2017
If I could give negative stars I would. My husband has been charged for a membership which was cancelled due to medical conditions back in March 2017. He was told at that time that it would be taken care of and there would be a credit for the heart monitor he never received. He was not charged for April-June but no credit for the heart monitor he paid for. In July he was charged the monthly fee again. He went in again in July to get it corrected, yet here we are mid August & no credits.
Hi Jeanine,
We hope to see NP back soon, and are thankful that we had the opportunity to rectify this issue. Please let us know if there is anything else you need from us, and we will do our best to assist. #KEEPBURNING
Best of wishes,
Team OTF
