Details
Information
Reviews
Location
Location
6233 199 St NW, Edmonton, AB T5T 2P4
Useful Information

Ratings & Reviews - RBC Royal Bank

How would you rate this business?
2/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
0
0
0
2
0
    Sort by:
    Language:
    vmac8306
    By

    The tellers were rude. I went to this branch on Oct 23,2018 9 am. Both tellers called my name but I only heard the one near me who is a Filipina. When I was already in front of her, the other teller laughed. I ask why she is laughing as i felt it is about me and i felt uncomfortable. She said nothing. While doing my transaction, these two tellers looked at each other and laughed again. and they said it is nothing. I felt its very insulting laughing infront of the customer without explaining

    Are you the owner? Reply or Contact YP
    chramo
    By

    The tellers are s...

    The tellers are super nice. All of them! But I have been having issues with my account, and when I went in to talk to someone to help me resolve said issues- the lady who helped me "Rashin" simply told me to switch banks and close my accounts because she nor the manager wanted to help me, simply because "the didnt know me personally Enough to pull the strings necessary to restore my account to full activity" (my account was held in another province, after I moved the issues occured) After feeling defeated, I almost gave up and went to a different bank, when I decided to call the bank automated line- and almost instantaneously my account was restored. I love banking with RBC but the manager at the glastonbury location and the lady "Rashim" that also works there were no help whatsoever.

    Are you the owner? Reply or Contact YP

    Get an opinion about this business!

    Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

    Contact this business
    Close menu