Trans Canada Medical Centre

I have been going to this clinic for quite a few years. Dr. Kam is absolutely amazing. I went through a few doctors and clinics trying to find “the one”. She is it. A true treasure. My son and I both are so pleased to have her as our family physician. Alice is also wonderful. She is such a hard worker, knowledgeable and a pleasure to deal with.

The filipino receptionists are very rude. they dont know how to empathize with patients. A lot of times also that my appointments with them were not set/recorded. but my main concern is the way how they talk to patients. I actually complained to one of their staffs and wanting to talk to the manager but i havent heard any callback.. Hope this would be heard. I will not recommend this clinic. The doctors are very good but the staffs at the front counter are so rude. So disappointing.

Doctors are nice and nurses are helpful.

I’ve been coming here for six years. The Doctors are excellent. I have read some of the other reviews about the staff needing customer service training. I don’t think these are fair reports. This clinic can get really busy at times and the staff put up with a some demanding and unkind people.

Staff requires training in customer service. they are in such a hurry, and their main goal is to get you off the telephone, very cryptic, unpleasant personality